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Activation
Comfyfeet
Member

When trying to activate a new device and entering the device I'd number I Keep getting a systems error message

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Re: Activation
vzw_customer_support
Customer Support

New devices are always exciting, Comfyfeet. Let's get your new phone activated. Are you able to do an Over-The-Air activation? With 4G phones, you can make sure old phone is off, new phone has SIM card inserted, then power on. Once it's on, it'll automatically start activating/programming the new phone. It can take about 2-3 minutes. Please try this and keep us posted.


If you're still having issues, please elaborate on the phone make/models and what issue you have if you're getting an error message.


VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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