Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
After my phone did an update last night it apparently reset everything.
KEEPACS75
Member

Lost all,my contacts, photos, etc. Can i get them back? I have a V20.

Labels (1)
0 Likes
Re: After my phone did an update last night it apparently reset everything.
vzw_customer_support
Customer Support

Hello KEEPACS75,

I would be concerned too if my data went missing after an update. Did the phone open to the set up screen? Did you have your data backed up to the Verizon Cloud?

ChristopherM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes