Android updates

[michaeljtimko]

If you have been on the web during the last 48 hours, three Android Kit Kat updates got pushed out.  What's not shocking is that none of these updates occurred on Verizon phones.  Two were on AT&T and One was on Sprint.

As has been done in the past, I could sit here and bash Verizon for there lack of action, but that's not what this post is about.

The question I seek answers to is Verizon's lack of communication.  Verizon could solve a lot of there problems with us and the various websites that communicate Android news if they would just talk to us.

If there are problem(s) with 4.4.2, then they need to open a dialogue with us.  Tell us what's wrong and what's steps there taking.

Shareholders may own Verizon, but subscribers like you & me keep it a float and keep those dividend checks rolling out.

Constant alienation leads to eventual dissatisfaction.  Dissatisfaction eventually leads to less subscribers.  If your on a share plan with nothing to lose, then you will eventually vote with your pocket book and go where you can get the best price.

I only remain on verizon because I have the perk of unlimited data.

.

[dirkbonn]

Stockholders can vote for the board of directors..... subscribers can't!

[Tidbits]

I am surprised it hasn't happened yet... Since the Motorola Droid has been released it has always been the same complaints from techies. Yet Verizon still has the lowest churn rates and still number one in total customers. I think because non techies outweigh the techies by a large margin where they don't care about updates as log as their phone works. I see it at my work place a lot often someone is on an older version not knowing there is an update. Some got mad when they went from 2.3 to 4.0 because the whole layout changed in a lot of places.

[denries]

I have the Samsung Note 3 and I am very disappointed that it is not being upgraded to Kit-Kat. At&t and Sprint are. Maybe I need to switch companies. Very angry about this. The supposedly largest company is the slowest in improving customer support. I may have to take my 4 lines to AT&T.

[vzw_customer_support]

Hi denries!

I understand that you are anticipating this update. I am as well! I don't have information on this yet, but check out our News Center for the latest information: news.vzw.com This site is updated on a regular basis.

Thanks,

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport