Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Are messages sent over wi-fi using my data?
bribri1973
Member

I don't know why my messages are being sent over Wi-Fi. I didn't ask for this change and is this using my cellular data?

Labels (1)
Tags (3)
0 Likes
1 Solution

Correct Answers
Re: Help please
Ann154
Expert
Expert

If the messages are transferring over the wifi connection, then it isn't touching your cellular data plan.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

Re: Help please
vzw_customer_support
Customer Support

Have no fear help is here. Let's look into this. What device do you have? What plan are you on? What app were you using to send messages?
JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Help please
Ann154
Expert
Expert

If the messages are transferring over the wifi connection, then it isn't touching your cellular data plan.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.