Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Asus Zenfone AR: adding widgets / applications view not working
mindrella
Member

Hi - as of about a week ago I can no longer:

  1. drag and drop from the apps view to one of my screens or even get the option to drag to the "uninstall" option from that view
  2. add any widgets - it will not let me drag and drop them
  3. I can still swipe to answer calls, play a game, dismiss notifications

Any ideas?  Is it a setting?

THX!!
Mindy

Labels (1)
0 Likes
Re: Asus Zenfone AR: adding widgets / applications view not working
vzw_customer_support
Customer Support

Being able to have you device customized is essential, Mindrella. Have there been any recent changes or updates to your device? What happens when you attempt to drag/drop or uninstall? Looking forward to hearing back and getting your device set up as you see fit.

ChrisM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes