Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Audio clips copied from PC lose quality on device
Grundberg
Member

On my PC, I created custom notification ringtones for my Samsung Galaxy, and the quality is excellent. But upon copying those audio files to my phone, sound quality is slightly diminished, as I hear faint hissing in the background of each audio clip.

This has been confirmed with WAV, MP3, and FLAC clips. Also, when copied to the phone and I'm prompted to convert the file (to WMA), and I respond "Yes", this issue still persists.

I'm not sure what else to do. How can I create crystal clear audio clips which will sound just as crisp on my device? Any help is appreciated. Thanks!

Labels (1)
0 Likes
Re: Audio clips copied from PC lose quality on device
Grundberg
Member

I'm just following up on my post a while back regarding audio quality on my Android.

When I create a custom audio clip on my PC and copy it to my device, the same audio clip seems to be lower quality with noticeable hissing. This happens no matter what file format (WAV, MP3, OGG, etc.), bitrate or quality I've saved it to on my PC.

I would like to create high-quality audio clips on my PC that will sound just as good on my phone, similar quality to the audio clips pre-installed on my phone.

Does anyone have any insight into this? Thank you in advance. Smiley Happy

0 Likes
Re: Audio clips copied from PC lose quality on device
deloused
Sr. Member

I have had some experience with customizing ringtones on Galaxy/Moto Androids. Based on your description It seems like the quality is being degraded either during transfer, or when the android system is accessing the file for some reason.

What is the file size (in KB) of your custom files with the audio quality issue?

When you copy the files to your device are you using a USB cable or an application?

If using USB to copy, which folder on your device are you moving them to initially? Or are you copying them to the SD card?

If you manually play the file from the device is the audio quality still poor, or does the issue only occur when an actual call is received?

0 Likes
Re: Audio clips copied from PC lose quality on device
Grundberg
Member

Thank you, Deloused, for your response. Here are my answers:

Each MP3 averages 40 to 90KB in size (they're all simple, brief notifications).

I'm using a USB cable to transfer from the PC to my Android Samsung Galaxy S7.

I don't use an SD card, so I copy them straight to my phone, to the Sounds/Notifications folder.

The sound file plays poorly no matter whether it's manually played or triggered via notification.

I would love to have crystal clear custom notifications on my device. Any further help anyone could provide would be much appreciated. Thanks! Smiley Happy

0 Likes