Of course, that could the problem.
If nothing works after that, you could try to reset the Network Settings. That would remove the clutter/something that is causing this problem. Just tap on Settings->Reset-> Network Settings. That won't delete any of your data!
I hope that should help you!
Go to the verizon security app which verizon installed for you. disconnect the WiFi security. we have verizon phones on an att router, and first my wife's motor and today my S5 would not remain connected. This fixed it immediately. McAfee security has this reputation
I turned off WiFi Security in that app as you suggested a few days ago, and so far my problem seems to have been solved. I'm still keeping a close eye on it, but it sure looks like this was the solution. Thanks!
If someone from Verizon Customer Support is still reading this...Please make note of this potential problem with your Security & Privacy app.
We are happy to hear that this was resolved and we will certainly submit feedback on this situation.
LauraL_VZW
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