Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
BROKEN PHONE
rkapfer
Member

My phone died in the middle of a phone call.  Won't turn on... I've tried everything.  Verizon store folk have tired.  My question is does Verizon (or 3rd party) provide a service to recover data (photos) from a dead phone?

0 Likes
Re: BROKEN PHONE
acraftylady2
Sr. Member

Doesn't your phone back up to Google or Apple?  All my stuff backs up to Google besides it's stored on my memory card.  There are probably cell phone fix it places to recover stuff but probably expensive just like it is on computers for data recocery.   If you have a you break I fix in your area try them.  Had them fix a charging port once and they were very nice to work with.  

0 Likes
Re: BROKEN PHONE
vzw_customer_support
Customer Support

I can only imagine what I would do if that happened to me, rkapfer. I see it has been a couple days since you posted it. Did you try the suggestions offered by acraftylady2?

-George

0 Likes