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Battery Charge Monitor

After the recent update to 48A my phone has suddenly shut down with a 0% charge several times. It seems to happen shortly after the charge drops under  50%. I do not think the battery is actually fully discharged when it shuts down because it is back up to 80% within about 1/2 hour. I used to get a warning when the charge dropped down to close to 15% when the phone is supposed to go into a charge saver mode (I checked and that is active).

Has anyone else noted this issue? Is the battery charge monitor part of the OS?

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Re: Battery Charge Monitor
Customer Support

RISailor, we want you to have a long lasting battery life. Let’s get this fixed right away. What’s the make/model of the phone? Are you using the original charger?

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Re: Battery Charge Monitor

It is not an issue of losing charge too fast. It is the battery charge monitor that appears to be failing. There is no indication of a low charge before the phone is shut down with an indication of 0% charge. As I stated in my post the charge rate after this happens is too fast to have been starting at 0. It reached 80% within 1/2 hour the last time it happened.


ps. Responding to your email got bounced as not deliverable.