Battery charge only lasts 5-6 hours
fradel
Enthusiast - Level 1

Battery doesn't last more than 5 or 6 hours. Changed batteries with approximately same result. Changed phones from S6 to S8  was wondering if new features were a drain. If true how can I shut off things she doesn't use? Any other thoughts?

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Re: Battery charge only lasts 5-6 hours
bearone21
Legend

settings/notifications............select what you want notifications from....you might be getting notified on stuf you don't use.

uninstall apps you can, disable others in settings/apps.

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Re: Battery charge only lasts 5-6 hours
vzw_customer_support
Customer Service Rep

Hello, fradel. Thank you for reaching out to us today. Making sure your battery lasts is important and we are here to look into a few options. You can run a device health check using My Verizon to see if there is anything negatively affaecting your battery and you can also use the battery management in Settings to see what is using the highest amount. Here are some links for those steps.

My Verizon Device Health Check: https://www.verizonwireless.com/support/knowledge-base-206364/.

Battery Management: https://www.verizonwireless.com/support/knowledge-base-210390/.

JeffreyR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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