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Blocking voice mail
KLK8688
Member

I would like to block voice mail from my daughter's phone but cannot find how to do it.  Can someone please offer assistance

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Re: Blocking voice mail
Ann154
MVP MVP
MVP

Call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they add a block for voicemail to that line you want it on. You need to be the account owner to authorize the request.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Blocking voice mail
bearone21
Leader

you can block the number but the caller can still leave a vm.

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Re: Blocking voice mail
vzw_customer_support
Customer Support

KLK8688, I can certainly understand the importance of being able to block voicemail on a device, but at this time we don't have a way to remove this feature internally. The good news is that we have other blocking services that may be just as good of an alternative. Please click on the following link with more details: http://spr.ly/6580D0bTp.

 

To make sure we get the root cause of the reason, can you please provide me with the reason you don't want voicemails being sent to the device? What is the device's make and model?

 

KevinM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Blocking voice mail
vzw_customer_support
Customer Support

We want to make sure we fully understand what you want to do, KLK8688. Do you want to remove voicemail as an option so that nobody reaches voicemail when they call your daughter's phone? 

 

Tamara_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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