Choose your cart
Choose your cart
So I just purchased the Moto Z Force, it works great for bluetooth music and audio books. However as soon as I make or recieve a call it start turning off and on the bluetooth connection. This is very frustrating. Any ideas?
Thanks
it's important to us that all your features from the phone work properly, and I would be happy to help. let's collect a few additional details.
Just for clarification, does the phone have the most recent software applied? Have you added any new apps to the phone recently? Also, please run a diagnostic on the phone at your earliest convenience View Device Health Check - MVD - Android | Verizon Wireless
SteveR_vzw
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
You might also do a quick check in settings to see which apps are given priority during a call or using Bluetooth. You don't specify if it only happens when calls are needed, with or without music,using Bluetooth. I hope this helps.