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Calendar Content
brlee
Member

I've lost my calendar content since the upgrade, and it won't sync.  It says I need a google account and I have one.  How do I get my content

back on my phone?

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Re: Calendar Content
brlee
Member

Did a restart on my phone and all of a sudden everything worked.  Installed the google calendar and everything is there.  Thank you so much for your help.  I now LOVE my phone again.  It was touch and go there for a while.

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Re: Calendar Content
Snn5
Sr. Leader

Which calendar are you using?  Try Google Calendar app if you have not already.

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Re: Calendar Content
brlee
Member

I'm using the calendar that came with my phone.  For some reason I can't get onto the Play Store and my gmail account won't sync.

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Re: Calendar Content
Snn5
Sr. Leader

And your Google Account is set up on the phone I'm sure.  Did you factory reset the phone?

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Re: Calendar Content
brlee
Member

I don't want to do a factory reset because i'll lose everything. I thought I could delete the google account and reload it but it says I'll lose everything that way as well.  When I go into Accounts, then Google, I have a Sync error on my gmail account.  I'm still getting my email so I don't understand the sync error.

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Re: Calendar Content
Snn5
Sr. Leader

Clear the cache in Google Play Services.

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Re: Calendar Content
brlee
Member

Did a restart on my phone and all of a sudden everything worked.  Installed the google calendar and everything is there.  Thank you so much for your help.  I now LOVE my phone again.  It was touch and go there for a while.

View solution in original post

Re: Calendar Content
Snn5
Sr. Leader

You're welcome Smiley Happy

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Re: Calendar Content
vzw_customer_support
Customer Support

I know how important it is to ensure your calendar syncs correctly brlee. Allow us to help get you back up and running. What make and model phone are you using? When you activated the new device, did you sign into your Google email account?

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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Re: Calendar Content
Snn5
Sr. Leader

OP's issue is resolved.

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