Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Camera
Citysin
Member

My back camera is not working. Keeps saying restart camera

Labels (1)
0 Likes
Re: Camera
vzw_customer_support
Customer Support

Citysin, I would be sad if my camera didn't work. In order for us to help, please provide us with some details. What's the make/model of your phone? Have you installed any third party camera applications?

TrinetteW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Camera
LENNYEDGE
Sr. Member

goto camera app. open in app or app manager, then click force stop then restart camera. 2nd fix last fix cure, also delete data and cache next if that dont work. after first fix try camera. don't restart, if wont work for you, goto second fix.

0 Likes
Re: Camera
LENNYEDGE
Sr. Member

forgot to add disable smart stay temporarily

0 Likes
Re: Camera
Ann154
MVP MVP
MVP

The OP might not have a Samsung phone so disabling the Samsung only Smart Stay function wouldn't be productive.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes