Can no longer access home wifi, told not in range. Help please.
k4acure
Newbie

I have a Samsung s4mini,  I can no longer access our home wifi (not sure about others just noticed).  I have tried removing it and re-adding it, all is says is not in range.  It will bring up other secured wifi's though.   Any help is appreciated.

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Re: Can no longer access home wifi, told not in range. Help please.
Corvid
Enthusiast - Level 1

Had this same issue on my phone and my wife's phone.  Tried forgetting all devices and then rescanned and added my networks back one at a time.  Worked for my phone for about an hour.  Ultimately had to restore to factory default.  I don't recommend unless nothing else works.

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Re: Can no longer access home wifi, told not in range.  Help please.
vzw_customer_support
Customer Service Rep

k4acure,

Wi-Fi is a great tool and we'd love to take a closer look at this so that you may continue to utilize regularly when needed.

Since we have not yet tested the device on other Wi-Fi connections, we can not yet determine if this is a phone related issue. Have you been able to connect your home Wi-Fi to any other devices? Have you rebooted both the Wi-Fi router and your cell phone and tested again?

EfrainM_VZW

Follow us on Twitter @VZWSupport

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Re: Can no longer access home wifi, told not in range. Help please.
Corvid
Enthusiast - Level 1

Had this same issue on my phone and my wife's phone.  Tried forgetting all devices and then rescanned and added my networks back one at a time.  Worked for my phone for about an hour.  Ultimately had to restore to factory default.  I don't recommend unless nothing else works.

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