Can someone help me with my Galaxy Note 4?
SunkissedSmiles
Enthusiast - Level 2

For the past month I will get a notice that states "Unfortunately, com.sec.imsservice has stopped".  Can someone please tell me why and what I can to to fix it?  I have only had this phone for 2 months. 

Thank you for your help!

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Re: Can someone help me with my Galaxy Note 4?
Snn5
Legend

You might try Safe Mode for a bit, as it will disable but not uninstall 3rd party apps. 

Restart the Device in Safe Mode Samsung Galaxy Note 4 | Verizon Wireless

I have heard that

- Facebook

- Facebook Messenger

- Go Launcher

- Thinkfree Document Viewer

could be possible incompatible apps.

If nothing else, most affected users have said that a factory reset WITHOUT backing up and restoring apps/app data has worked.

Re: Can someone help me with my Galaxy Note 4?
SunkissedSmiles
Enthusiast - Level 2

Thank you, I will try the Safe Mode trick.  Hopefully that will work.

Smiley Happy