An Accepted Solution is available for this post. Jump to solution.
Re: Can't receive incoming calls
vzw_customer_support
Customer Service Rep
‎06-03-2022 11:32 AM

danalynnla-

I am sorry to hear that your incoming calls are not working. If you are still experiencing this issue, please uninstalled the One Talk Dialer app by going into Settings-Apps-One Talk Dialer-Uninstall. Power cycle the phone and let me know how that works.

 

 

-Angie

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Can't receive incoming calls
whostorm05
Enthusiast - Level 1
‎06-04-2022 02:54 PM

This happened to me as well and uninstalling One Talk resolved my issue.

Can I please have root cause for what happened that caused One Talk to not allow incoming calls to my device? 

 

An Accepted Solution is available for this post. Jump to solution.
Re: Can't receive incoming calls
vzw_customer_support
Customer Service Rep
‎06-04-2022 10:18 PM

Hello, Veros.  We want to ensure you receive the help you need with this issue. We are sending you a Private Note to assist you further. 

*Cassie

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Can't receive incoming calls
msmith82
Newbie
‎06-06-2022 08:43 AM

I had the same issue of incoming calls going straight to voicemail since Memorial Day weekend. I checked several times all settings, did the online troubleshooter, disabled Call filter app. I never got to the store but approximately 7 days later, incoming calls are ringing again. My guess is Verizon changed something to cause the issue and has fixed it.

0 Likes