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Can't reply to businesses text with "Y" or "Yes"
tinalynnm87
Member

Message fails when I need to confirm an appointment with a "Y" or agree to sign up for texts, etc.

HELP please

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Re: Can't reply to businesses text with "Y" or "Yes"
jav6
Leader

@tinalynnm87 wrote:

Message fails when I need to confirm an appointment with a "Y" or agree to sign up for texts, etc.

HELP please


What make/model device are you trying to respond on?  What Messaging app are you using?

...Just another VZW customer...trying to offer some assistance...
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Re: Can't reply to businesses text with "Y" or "Yes"
vzw_customer_support
Customer Support

This is a strange instance Tinylynnm87. I wanted to ask if all other text messages on your device are going through ok? 

 

I ask this as this may be a specific issue related to this specific business receipt of the message?

 

Please let me know.

 

-Roni

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