Hello! We are here to help. Are you still having trouble with your MMS messages? Are you using the original messaging application that came on the phone or another messaging app? Can you let me know what troubleshooting you have tried so far? Thanks in advance!
bryans_vzw
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My account had picture and video messaging blocked before I upgraded phones. I didn't care before because I wasn't paying for unlimited texting, but when I upgraded to a plan that had unlimited SMS and MMS, the MMS block from my previous plan carried forward. I'm disappointed in Verizon for not recognizing this with their initial robot-reply to this thread. You'd think they could look at my account--they know who I am! "Looks like you have picture and video messaging blocked on your account, you'll need to to an Authorized Verizon Dealer to have your account updated and receive a new SIM Card since for some reason we can't update it." It's fixed now. New SIM Card. No charge (at least there's that).
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