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Cannot make calls
dwerntz1
Member

when I went to visit my father in the hospital my phone actually called me it was a picture of myself telling me that my phone was going to be restricted I ignored it 3 days later none of my calls will go through

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Re: Cannot make calls
deloused
Sr. Member

Yeah that’s not possible 

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Re: Cannot make calls
vzw_customer_support
Customer Support

dwerntz1, we want to ensure you can use your phone for all services as needed. We're here to assist with this matter. We do hope that your device wasn't impacted by a virus. Which Android device do you have? Can you advise when viewing your Security settings, if there are any unrecognized Device Admin apps appearing? What happens when you try to make a call?

 

EbonyR_VZW

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Re: Cannot make calls
vzw_customer_support
Customer Support

kara3, providing you with a good experience is important, so we are here to assist with the unwanted ads. Please click on the following web page https://www.verizonwireless.com/support/knowledge-base-205632/ for steps on managing the privacy and notifications sent to you. Does this help?

DavidC_VZW 

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