An Accepted Solution is available for this post.
Cannot receive calls or call out (all of a sudden)
coltfan
Newbie
‎01-20-2014 03:57 PM

I've had this phone for 1 year and today, I have not been able to call out, get my voice messages, or receive calls. I have taken the battery out, SD card, everything and still NOTHING. Any advise?

Thanks

Labels (1)
Labels
0 Likes
Reply
2 Replies
An Accepted Solution is available for this post.
Re: Cannot receive calls or call out (all of a sudden)
Ann154
Community Leader
Community Leader
‎01-20-2014 06:19 PM

coltfan wrote:

I've had this phone for 1 year and today, I have not been able to call out, get my voice messages, or receive calls. I have taken the battery out, SD card, everything and still NOTHING. Any advise?

Thanks

And "this phone" would be what model?

Help us help you.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Reply
An Accepted Solution is available for this post.
Re: Cannot receive calls or call out (all of a sudden)
vzw_customer_support
Customer Service Rep
‎01-22-2014 04:02 PM

Hello coltfan,

We want you to love and enjoy your device. In order to do so, we are here to ensure that your device works. With your permission, let's get started on this project. As Ann154 stated, what make and model device do you have? Also, what zip code are you in? Has the device ever worked in the past? As you share the details then we can customize a solution for you. We're looking forward to hearing from you.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply