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Certificate issue
Joelbmw
Member

Since installing marshmallow i cannot verify the signature nor get enclosures from dod digitally signed emails. Error is "unable to verify signature. Root CA certificates not installed". Other galaxy s6 and 7 having same error. Dod recently upgraded their certificates to CA3.

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Re: Certificate issue
Ann154
Expert
Expert

Can you update the certificates under Settings > Security?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Certificate issue
Joelbmw
Member

No. It will only allow a user certificate to be installed. Not a trusted CA. I tried to install the us govt certificate but it went into the user store not the trusted ca store so it did nothing. Thanks

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Re: Certificate issue
bearone21
Leader

what browser are you using,

my dod site doesn't like chrome & it's the one & only case where i have to use ie.

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