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Cloud Service paused and not available
CENTAUR1972
Member

Trying to back my photos, contacts, and more to Cloud.  Keep getting message saying that Backup is paused and service temporarily unavailable.

Can't resume the backup.

Can someone please help?

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Re: Cloud Service paused and not available
vzw_customer_support
Customer Support

CENTAUR1972,


We know how important it is to have everything backed up. Let's get yours saved. Are you using the Cloud on your device or computer? Are you doing it over WiFi &/or cell data (4G/LTE)?



ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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