Commando Charging issue
katieann13
Newbie

I keep my casio commando plugged in at work as the battery drains fast.  Today it shutdown, saying low battery.  I was using the phone earlier.  Once it shutoff it now says charging, 1% ... Has anyone else run into this issue where having the phone plugged into electrical outlet did not charge the battery while using the phone?  Is this a Commando "feature"?

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Re: Commando Charging issue
AntonioC_VZW
Verizon Employee

Hi katieann13,

 

I understand your concerns; it must be frustrating not being able to charge your phone. I checked my resources and this is not reported as a known issue with the Commando. Since we cannot determine the root cause of this issue via phone, I recommend bringing the phone and the charger to a Verizon Wireless store for a hands on / visual evaluation. Our store representatives will be able to determine the root cause and make recommendations for a resolution.

 

You can find a store near you if you click on the STORE LOCATOR link on the top right corner of this page.

 

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