DO NOT GET INSURANCE FROM ASURIAN
Moiraine
Newbie

Its a rip off.  I just paid my $89 deductible and received a replacement phone that did not turn on the next day.  I spoke to a manager, they sent me a refurbished phone.  I am now sending back their phone.

 

Save yourself the hassle, but a good case and keep your new phone safe...

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Re: DO NOT GET INSURANCE FROM ASURIAN
EdW_VZW
Verizon Employee

Thank you for your feedback. Adding to what was stated, we respect your opinions as people differ in either wanting or not wanting the coverage. It is suggestion to have the insurance coverage in case your phone is lost, stolen, or has physical or water damage. When you file an insurance claim from Asurion, they are suppose provide a new phone unless there are none available in stock or a similar like-device. For example, if there are no Droid Incredible available, you may be offered a Droid X determined by Asurion. For any further inquiries and benefits, please use this link: http://www.phoneclaim.com/verizon   

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Re: DO NOT GET INSURANCE FROM ASURIAN
budone
Legend

NEWS UPDATE: The plan states you will receive refurbished phones, not a new one. Ya wreck your car, do you get a new one???  No. 

 

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Re: DO NOT GET INSURANCE FROM ASURIAN
pool_shark
Specialist - Level 1

All insurance is a ripoff. You pay every month for the comfort of knowing if something ever happens you'll be covered. Would be nice to get someone of that money back for not filing a claim.

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Re: DO NOT GET INSURANCE FROM ASURIAN
mortb
Specialist - Level 3

pool_shark wrote:

All insurance is a ripoff. You pay every month for the comfort of knowing if something ever happens you'll be covered. Would be nice to get someone of that money back for not filing a claim.


Allstate send you bonus checks if you do not put in a claim. Or that is what they tell you in their commercials. :smileyhappy:

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Re: DO NOT GET INSURANCE FROM ASURIAN
pool_shark
Specialist - Level 1

 


mortb wrote:

pool_shark wrote:

All insurance is a ripoff. You pay every month for the comfort of knowing if something ever happens you'll be covered. Would be nice to get someone of that money back for not filing a claim.


Allstate send you bonus checks if you do not put in a claim. Or that is what they tell you in their commercials. :smileyhappy:


I checked into that a while ago. You have to sign up for a particular policy in order to get those special perks.

 

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Re: DO NOT GET INSURANCE FROM ASURIAN
TBhouston
Specialist - Level 1

 


Moiraine wrote:

Its a rip off.  I just paid my $89 deductible and received a replacement phone that did not turn on the next day.  I spoke to a manager, they sent me a refurbished phone.  I am now sending back their phone.

 

Save yourself the hassle, but a good case and keep your new phone safe...


 

And you can get it replaced with a working phone.. sent it back and get a replacement

 

But yes it will be a refurbished phone, i'm suprised you didn't know that

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Re: DO NOT GET INSURANCE FROM ASURIAN
droidsw
Specialist - Level 1
Or, don't get insurance and pay FULL price for a new phone?

There are other options available for phone insurance. That's all I will say about that since the co. you mentioned is in partnership with vzw.

Enough already with the whining about refurb phones. You could have three phones sitting in front of you, two new and one refurb and not be able to tell the difference.

It's all in your mind. They are just as "good" as straight out of the box.
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Re: DO NOT GET INSURANCE FROM ASURIAN
Jax_Omen
Specialist - Level 3
I think the people who get upset about getting refurbished phones for warranty/insurance are HILARIOUS.

What entitles you to get a replacement NEW phone for your USED phone that you broke/you lost/it was defective? I think people forget that their phones ARE NOT new anymore and, honestly, expecting to get a new phone to replace your used phone is ignorant at best and arrogant at worst.
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Re: DO NOT GET INSURANCE FROM ASURIAN
AZSALUKI
Legend

my insurance is in the form of ebay or graigslist. if i break or lose my phone then i'll take the roughly $200 ($89 deductible plus whatever i would have spent on premiums) and find a decent droid online.

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Re: DO NOT GET INSURANCE FROM ASURIAN
demmo86rt
Champion - Level 3

Asurion also acts as an extended warranty, when I blew the speaker on my Eris after the one year warranty period, I got a new (refurbished) replacement for free.  Good deal if you ask me.  Easier than actually trying to save that chunk of money just in case.

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