- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If the phone was ever improperly programmed or the OS was modified outside of normal methods, then the updates would fail.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We thank you for not giving up on the update, Maverick_aj799.
What software version is showing on the Razr Maxx HD right now?
TamaraH_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
my specs are as follows
system version 9.18.79.XT926 Verizon.en.US
Android version 4.1.2
Baseband version VANQUISH_BP_100730.160.64.15 P
Kernel version 3.0.31-g101ca72
Hudsoncm@il93lnxdroid50 #1
SMP PREEMPT Thu May 30 18:22:06 CDT 2013
Build number 9.8.1Q-79
Build date Sat May 25 00:19:41 CDT 2013
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had a Samsung that would not update its OS and had to warranty exchange. And then, that replacement wouldn't update either. So, I considered it stuck until upgrade time.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Maverick_aj799,
We really do appreciate all the troubleshooting steps you have completed with us. We want to ensure we try all possible steps to get your Droid Razar MAXX HD to update its software. Click on the link for our Software Upgrade Assistant. You will be given step by step instructions on how to to upgrade your phone software while connected to a computer. http://www.verizonwireless.com/support/knowledge-base-116673/ Keep us updated with your results.
YareliM_VZW
Follow us on Twitter at @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have never gotten my SWA to work correctly. I have a post about this that has not been answered as of yet as well.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I all honesty, after reading the reviews on the kitkat upgrade, im not certain I want to do it or not.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The system version you posted 9.18 is at least 10 versions out of date. Have you tried going to menu > settings > under the System heading and click on System updates? To see if that updates? Then try to install Android KitKat 4.2, it seems the xt 926 supports that OS.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Android 4.4 that is it supports.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Are you serious? Did you even read the entire thread before asking if I've tried that?