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Data Limited since last update on my DuraForce PRO2
falconracer
Enthusiast - Level 1
‎07-07-2021 03:17 PM
ever since my phone was updated, I am getting this message PcoStatusReceiver, Data usage limited due to time of day or a data limit
 
 
6 people had this problem.
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Re: Data Limited since last update on my DuraForce PRO2
vzw_customer_support
Customer Service Rep
‎07-09-2021 03:21 PM

falconracer, we appreciate you bring this to our attention as we want to make sure that your device is working as intended. Please respond to the Private Note that I will be sending you, so that we can help get this figured out as quickly as possible. Thank you! 

 

KevinM_VZW

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Re: Data Limited since last update on my DuraForce PRO2
Doggo
Contributor - Level 3
‎07-09-2021 06:13 PM

According to this reddit thread, your phone needs to be reprovisioned with a CDMAless profile. https://amp.reddit.com/r/kyocera/comments/mx8zky/kyocera_rugged_phone_issues/

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Re: Data Limited since last update on my DuraForce PRO2
YouAreRedamdiculous
Enthusiast - Level 1
‎08-02-2021 05:56 AM

Why would you send someone a "private note" on a public platform in response to a "Public" problem??? I mean, really? What kind of customer support employee are you? Let me give you that answer. Not a very good one. Look at my username. It was chosen specifically for you. I'm having this exact same problem, all of a sudden. Out of the blue. Had my Kyocera dura force pro 2 for over 2 years with an unlimited data plan. And I go searching for an answer to the problem and only to find that for whatever reason you decide to keep that answer private. Dude, I hope Verizon fires you. Get out of the customer support/service field.  You're just plain awful at it. 

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Re: Data Limited since last update on my DuraForce PRO2
vzw_customer_support
Customer Service Rep
‎08-04-2021 06:02 AM

We apologize for the confusion, YouAreRedamdiculous. The reason we request a Private Note is to look into this further and review your account. We will need information that will need to be obtained in a Private Note. We look forward to hearing from you in the Private Note. -Gerson

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Re: Data Limited since last update on my DuraForce PRO2
8Life
Newbie
‎08-26-2022 04:04 PM

Shut your phone off for 3 minutes, see if that fixes it.  Had same issue & that corrected my problem!

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