Data Usage

[Jbakowells]

I always do very little data usage daily and then yesterday at 4:15 pm is,says, I used over 1GB out of the blue. Mostly video while I  am watching zero videos.  Do I need to close or delete sinething?

[vzw_customer_support · Accepted solution]

@Jbakowells

I can definitely understand your concerns with seeing unexpected data usage. I would love to help.

Let’s take a look at your device(s). How many lines of service share your data? What model device are you using? We can take a look at the device settings to see what’s using the most data. Here’s a great link that will provide you tools for monitoring your device’s data usage: http://vz.to/1xccfxq.

AnthonyTa_VZW
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