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Data Usage
Jbakowells
Member

I always do very little data usage daily and then yesterday at 4:15 pm is,says, I used over 1GB out of the blue. Mostly video while I  am watching zero videos.  Do I need to close or delete sinething?

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Re: Data Usage
vzw_customer_support
Customer Support

@Jbakowells


I can definitely understand your concerns with seeing unexpected data usage. I would love to help.


Let’s take a look at your device(s). How many lines of service share your data? What model device are you using? We can take a look at the device settings to see what’s using the most data. Here’s a great link that will provide you tools for monitoring your device’s data usage: http://vz.to/1xccfxq.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Data Usage
vzw_customer_support
Customer Support

@Jbakowells


I can definitely understand your concerns with seeing unexpected data usage. I would love to help.


Let’s take a look at your device(s). How many lines of service share your data? What model device are you using? We can take a look at the device settings to see what’s using the most data. Here’s a great link that will provide you tools for monitoring your device’s data usage: http://vz.to/1xccfxq.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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