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Decrease battery life since Maxx software upgrade
meowmix2477
Member

My Droid Maxx HD had excellent battery life prior to my recent software upgrade that occurred earlier this week. Now come 5pm my battery that use to last till 9pm is dead! What can I do to extend the life of the battery so it does what I bought it for?

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Re: Decrease battery life since Maxx software upgrade
vzw_customer_support
Customer Support

As the owner of that same device, I understand your need for great battery life. Let's see what can be done to get this fixed. I'd like to start by removing then reinserting the sim card. This will help.

VanetrisC_VZW

Follow us on Twitter @vzwsupport

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Re: Decrease battery life since Maxx software upgrade
cleme1q
Member

I've noticed the exact same issue and prior to this upgrade, my maxx had great battery life for the last year.  I removed and reinserted my sim card today.  i will let you know if that fixes the problem.

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Re: Decrease battery life since Maxx software upgrade
meowmix2477
Member

I did as instructed & trust me I was very proud that I was able to complete the task, however it was not effective. Today after charging all night & then plugging out the phone @ around 6:30am the phone DIED around 3pm & would not turn on when I tried to charge via the car & I drove from Brooklyn to Queens trying to recharge it. It wouldn't even give me the battery status. When I got home I had to leave it on the wall charger for about 10mins before it would turn on. Arrrrgggghhhh what's happening with my battery & yes I stream music on Pandora and play restaurant, fashion & bakery story but for the most part its not used other than the music because I'm working with patients.

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Re: Decrease battery life since Maxx software upgrade
vzw_customer_support
Customer Support

Thanks for trying those steps meowmix2477, I know its frustrating to have issues with your battery. Have you removed any unwanted apps you no longer need? Also make sure your battery has the latest software? Lastly, are you using an battery saving application?

Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: Decrease battery life since Maxx software upgrade
Salisbury
Sr. Member

I have a Droid Maxx with all the latest updates and the battery is fine. So it appears to be your Droid Maxx itself and not a update issue as the cause.

Go to menu > settings > battery to see if you can get an indication of what is running or being used. Particularly wifi, if that is left on it can use up lots of battery while scanning.

Also do not charge the battery over night or for long periods of time. Remove from charging as soon as possible after charging reaches 100%. It is not good for the battery to leave it on the charger for long periods.

The Droid Maxx has a 3500 mah battery, which is as good as it gets, only two other smartphones compare to that I believe. A Samsung Galaxy s5 and the Droid Turbo. Good luck.

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Re: Decrease battery life since Maxx software upgrade
MikeyWade
Novice

Sorry for the battery issues, but let's narrow down what could be doing it.  I'm gonna provide some information that will help you this.  Some of the information will have a question before it, and the information will clarify why the question is important.

How are your charging your device on a normal basis?  If you are charging it in the car more often than the wall, that will not give you a quality charge and you will see the charge drain faster than charging it from an outlet.

How do you close your apps?  Most game apps are intensive on your battery if they remain open, even if you are not actively using the app.  Simply pressing the home button doesn't allow your device to "sleep" so you're going to have a degredation in battery life.

Have you updated the apps since your device software updated?  If the app version you currently have isn't what is most current, it would cause issues  with overall performance.

What charger are you using?  If it's not the charger that came with the device, or an approved charger you would have issues getting a quality charge.

Do you recall any app you downloaded right before you began having issues?  Some apps are "high risk" and interfere with your device and it's functioning.  If you have installed an app right before this started you can try uninstalling them in reverse order from their installation.

Well, I'm done taking up your time and I hope this information helps.  If you find out it is an app you recently downloaded, but you want the app I would suggest either posting some feedback to the app developers.  An alternative solution would be to purchase a charging case/portable charger.  Good luck with your battery issues.