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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
# Dial codes for Battery Usage

When I was at the Verizon store the tech dialed a # number code and it brought up a screen that showed what apps are draining the battery. What is that code? Ive used the battery usage under the settings but this showed more information.

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Re: # Dial codes for Battery Usage
Customer Support


Knowing exactly what apps are using your battery life is important. Typically we run a device health check on your phone; however, the tech may have dialed #3424 which initiates a diagnostic test on your phone. It may not work while you are not in a session with a tech support representative. You can run a health check on your phone which will give you a good idea of your battery health by following this link if you are on the New Verizon plan: or this link if you are not on current pricing: How long have you been having battery concerns? What phone model are you using?

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