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Do I Have To Active My New Phone Before Transfering Content?
BEQKAH53
Member

Do I have to activate a new phone before transferring contacts to it?  I am using a previous phone as my new one while my old one is repaired.

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Re: backup contacts
vzw_customer_support
Customer Support

BEQKAH53, I am sorry to learn that something happened to your current phone. I hope that the repair goes well. We are here to provide support and I know how important it is to have access to your contacts. You will have to activate your old phone in order to connect to the Verizon Cloud. Here is a link that will help you activate your phone: http://vz.to/2gXTqrZ

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: backup contacts
Ann154
Expert
Expert

No. You can setup the the phone on wifi without the SIM installed so the phone won't be activated until you install the SIM card.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: backup contacts
vzw_customer_support
Customer Support

BEQKAH53, I am sorry to learn that something happened to your current phone. I hope that the repair goes well. We are here to provide support and I know how important it is to have access to your contacts. You will have to activate your old phone in order to connect to the Verizon Cloud. Here is a link that will help you activate your phone: http://vz.to/2gXTqrZ

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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