Re: Does Verizon offer a smartphone that doesn't overheat?
vzw_customer_support
Customer Service Rep

I'm sorry to read that you device is overheating Daverawks. We want yo uto spend more time enjoying your S4 than worrying about the temperature. How oftern does it overheats? When did tis issue start? Can we assume that there isn't any liquid/physical damage on the device?


ArnettH_VZW
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Re: Does Verizon offer a smartphone that doesn't overheat?
Daverawks
Enthusiast - Level 3

It started after the Kit-Kat virus was installed on my phone as an update. My apps NEVER shut down before that. It happens when I'm using apps like Snapchat, Google Navigation, and on occasion, Facebook. No, it's not wet or anything like that.

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