I have the HTC Droid DNA, about 6 weeks old, and for some reason my phone has randomly started to lose connection to mobile data. I've never dropped it or spilled anything on it, so I don't understand why this is happening. I've tried turning my phone off and on again, changing the preffered network to global and back to LTE, and removing and re-inserting the SIM card..but it still randomly happens. My phone can be fine for a week and then it will randomly just disconnect from mobile data again.
My first question is why do I pay for this when I have to sometimes wait for more than an hour for mobile data to come back? My second question is does anybody else with the DNA get this problem? I realize that when you have Wi Fi activated it would automatically disconnect you; however, this isn't related to my issue. I've turned Wi Fi off and that's when I get the mobile data disconnected issue. This HAS to be corrected. I'm not paying over $100 a month for data when I can't even use it when I need to.
*bump. This issue is still consistently happening. I don't know what the problem is and it seems like nobody else is getting this problem since nobody has confirmed in this discussion.
Any luck yet??
I've having the same problem with my new DNA phone, sad part is I haven't even had it a full week yet. It just bounces in and out of 3/4G and that's if I'm lucky. I thought I was upgrading but so far its been a DOWN-grade from my droid incredible 2...
I'm having the same issue, and I've had it since day 1. Bought the phone mid-february, swapped out the sim card in March, but that didn't help. Went into my local Verizon store and was told that the next step would be to have a new (refurbished) phone sent to me to see if that helps. Love the phone, but hate that I have to reboot my phone several times a day to regain my connection.
Also, I've noticed that I have a much better/faster connection when I have a 3G connection compared to a 4G connection. Very frustrating.
AlecAsked, I just started having the same issues with my DNA also, I've tried the same things u have to and Im at a loss. Has u or anyone else figured anything out? When it happens I also deal with no txts working at all also. This is gonna drive me up the wall, this phone is not old I've only had it 2 months.