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Camera not working. Keep geting this message, "error please restart camera". Please help.
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Thanks for your troubleshooting efforts abey178! Since Safe Mode makes no difference and the issue continues, please do a hard reset as per the steps at this link http://vz.to/1CG6NSU and keep us posted.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
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Hello, abey178! I know the importance of having access to your phone camera. The Droid Maxx has a great one so I want to be helpful in this. Have you downloaded any new Camera or Picture editing applications? Let's try resetting your Camera application: Here are the steps:http://vz.to/1pusdYK Choose "Camera" for Step 4. Also try restarting your phone in Safe Mode to see if this error message goes away: http://vz.to/1rEX9aE. Keep us posted on this. We want to make sure you can use this great feature on your phone.
TanishaS1_VZW
Follow us on Twitter@VZWSupport
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Neither worked. Problem still occurs in safe mode. I also force quit the app and cleared data and cache...very frustrating. Please help
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Thanks for your troubleshooting efforts abey178! Since Safe Mode makes no difference and the issue continues, please do a hard reset as per the steps at this link http://vz.to/1CG6NSU and keep us posted.
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
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I don't know if you've tried this or not but have you give Google Camera App a Try it may be long shot but it might work this app is in the Google P. Store..
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Droid Maxx Camera error. "restart camera" etc.
Tried so far. Rebooted, rebooted safe mode, cleared cashe, factor reset, downloaded another camera app. All have failed.
What is the solution?
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MrFly_100M, thanks for your efforts to correct this camera error. The only other recommendation here would be to attempt a Software Repair on the phone. Please use the link attached on how to perform this step and is universal on Motorola smartphones. http://spr.ly/66071FbWb
Keep us posted on any changes.
AlanS_VZW