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Droid Maxx, NEW...Contacts will not back up to cloud app. nor will it back up to backup assistance. I have tried for two days. Says synced but says there is no contact on device. I have like 400 contacts. WTH??
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They'll backup to one or the other not both.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Are the contacts saved as Google contacts instead?
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I had to use google to get them. My last phone would never back them up either. I want this one to back them up as well as google. I cant find any other way of saving them.
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I can back them up to google just fine but they will not back up to verizon cloud or the backup assistance.
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They'll backup to one or the other not both.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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What if I manually put them in backup assistance on verizon website? Will that work? And if I do will it show them twice on my phone?
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Bigdr78,
Lets make sure your contacts are safe and sound. Ann154 is correct - they will not back up to both, but the work-around you're thinking of should do the trick!
SarahO_VZW
Follow us on Twitter @VZWSupport
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Will it show doubles in my contacts if I manually enter them online? If so I dont want to!
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If you have them in both Backup Assistant and Google, you will have duplicate contacts.
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Thank you for your help. It's a shame nobody at Verizon near me could tell me this, and they are a corporate location/office! All they wanted to do was master reset my phone and try it from the beginning.