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Droid Maxx stuck on blue/black M and won't reset
ARSMITH77
Member

out of nowhere my just over a year old Droid Maxx won't start up. It is stuck on a black reboot screen with a blue M logo. Hitting power/down volume will bring up the menu but no matter which option I select it won't load.

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Re: Droid Maxx stuck on blue/black M and won't reset
vzw_customer_support
Customer Support

ARSMITH77, it is important to us that you have a working phone. Are you able to start your phone in Safe Mode? Please follow this link:http://vz.to/2du0KL3


EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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