Droid razr m and fb
dleland
Newbie

my droid razr m isn't loading fb. it opens but instead of the news feed its says it could not connect, tap to retry. but it always come back to this. I've uninstalled it and set it back up but same thing. none of my other apps or features are having any trouble. and yes I've turned it on and off as well as a soft reset. any else have this issue? my husbands identical phone works great.

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Re: Droid razr m and fb
vzw_customer_support
Customer Service Rep

Hi dleland,

It's strange that everything else is working fine except for this current application. Let's check your device to confirm the connection. Is this happening when connected to WiFi or data network? Can you confirm that you don't have your data restricted http://bit.ly/10cUIUB? I also recommend you check your Smart Actions to confirm that you don't have any settings turned on. We look forward to hearing back from you.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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