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Droid turbo
ErinTej
Member

My phone won't play videos on YouTube and videos on Instagram will play but there really isn't sound it's just kind of choppy and staticy and won't play music on Pandora, I keep having to press play and even then it only will play for a second if that, it has never done this to me was wondering if this happened to anyone else. It's very frustrating

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Re: Droid turbo
vzw_customer_support
Customer Support

We want your device to work flawlessly. What have you tried so far to fix the issue? Does your phone have the latest software version? Have you tried to uninstall these applications and then reinstall?
RobertH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Droid turbo
ErinTej
Member

My phone is up to date on the software and I did uninstall and reinstall

these apps and it didn't fix it

On Mar 6, 2016 11:23 PM, "Verizon Wireless Customer Support" <

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Re: Droid turbo
DigitalRules
Sr. Member

Will the phone stream audio or video from any source smoothly? Do you have the problem with both Wi-Fi & 4g?

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