An Accepted Solution is available for this post.
Dropping All Call's
Rickhindman
Enthusiast - Level 1
‎03-21-2016 02:48 PM

I have a droid turbo 2 and today it started dropping all call's, incoming and outgoing, what could be the problem ?

Labels (1)
Labels
0 Likes
Reply
4 Replies
An Accepted Solution is available for this post.
Re: Dropping All Call's
vzw_customer_support
Customer Service Rep
‎03-21-2016 03:14 PM

Rickhindman, having a connection to your friends and family is most important. Lets figure out why this is happening. What zip-code are you located? Have you recently done a software update?


MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Dropping All Call's
Ann154
Community Leader
Community Leader
‎03-21-2016 03:32 PM

Do you have the Advanced Calling feature enabled on your line? Try turning it off to see if it helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Reply
An Accepted Solution is available for this post.
Re: Dropping All Call's
Rickhindman
Enthusiast - Level 1
‎03-21-2016 03:45 PM

48111  I don't think so.

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Dropping All Call's
Rickhindman
Enthusiast - Level 1
‎03-21-2016 03:56 PM

I turned it off and made a call and didn't drop it so we'll see if that works, thank you.

0 Likes
Reply