Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Fraudulent Text Message?
LA_Dizz
Member

Hi all - I received a text message from (855) 692-7999 saying that there was some suspicious activity on my account and for me to SIGN IN at vzwresponse.info.  I didn't, of course, because I think it's phishing (grammar seems off, message below is verbatim).  Anyone else get this?

Valuable Verizon Consumer we encountered some suspicious activities on your account Please confirm your ownership by Sign In https://vzwresponse.info

0 Likes
Re: Fraudulent Text Message?
Ann154
Expert
Expert

I would have flagged that as suspicious too. Did you forward the message to SPAM (7726) to report it to VZW?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Fraudulent Text Message?
Tigerstep
Sr. Member

Don't trust anything that isn't attached to Verizonwireless.com

0 Likes
Re: Fraudulent Text Message?
jav6
Leader

When I get something like that I use https://www.whois.com/whois/vzwresponse.info to look up who owns the domain name.  Here is what it shows for vzwresponse.info, just a little suspicious:

Registrant Contact Organization:
WhoisGuard, Inc.
 
State:
Panama
 
Country:
PA
 
Raw Whois Data
Domain Name: VZWRESPONSE.INFO
Registry Domain ID: D503300001182163991-LRMS
Registrar WHOIS Server: whois.namecheap.com
Registrar URL: www.namecheap.com
Updated Date: 2019-11-02T21:10:40Z
Creation Date: 2019-11-02T21:10:21Z
Registry Expiry Date: 2020-11-02T21:10:21Z
Registrar Registration Expiration Date:
Registrar: NameCheap, Inc
Registrar IANA ID: 1068
Registrar Abuse Contact Email: email@namecheap.com
...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: Fraudulent Text Message?
vzw_customer_support
Customer Support

That is definitely concerning, I completely understand! Your security is one of our top priorities! I would recommend blocking the phone number through your phone, and deleting the text message. Any way you would like to contact us would be found here: www.vzw.com/support/contact-us . I hope this information is beneficial. MichelleH_VZW

0 Likes
Re: Fraudulent Text Message?
jav6
Leader

I sent an email to the registrar of the domain to report this and here is their response:

“Hello,
Please be informed that the abusive service has been suspended.

Thank you for reporting the issue.
------------------------
Regards,
Valeria O.
Legal & Abuse Department
Namecheap.com

Ticket Details
Ticket ID: LXF-257-50215
Department: Fraud / Phishing
Type: Hosting L&A
Status: Awaiting Client Response
Priority: High

Helpdesk: https://support.namecheap.com/index.php?

...Just another VZW customer...trying to offer some assistance...
0 Likes