I did the update. I made sure everything was set correctly. It still does not work. It will find my location pretty well, but as soon as I start with navigation or start driving, it says GPS signal lost. Sometimes it will reconnect, but it won't last more than a minute. I thought maybe I needed to use the VZ Navigator, so I signed up for that. It does the same thing or just stays in the last position it made connection to. I know with the phone I had before & my tablet, it would show you driving almost down to the foot! That's what comes in helpful in a vacation city. I can read a map, but when I'm driving, it's hard and unsafe to do that at the same time. I have now also paid for a month of VZ Navigator that I didn't use because it doesn't work. I can use a non working service for free. I am not eligible for an upgrade until December and now that this has really been brought to my attention that my GPS doesn't work, this kind of makes me really angry. I know that sales & technical are probably 2 different departments, but this is also the first time that I haven't been offered an upgrade at 18 months instead of 24 months, which is the time of my contract. If I was being offered an upgrade, this would be a non issue, I'd upgrade to the S5 and call it a day, but since I have almost 6 months left before an upgrade, every time I look at maps on my phone or have a use for GPS, it makes me mad! That I payed for a phone that has never worked correctly, it just wasn't fully brought to my attention until now. I will try whatever fixes you may suggest, but I have tried this once before. I went into the store & talked to a person working there and they told me I needed to do the same settings you had suggested before and it did nothing. & I don't think it would be worth my while for an insurance claim, when it's been a fault with the phone since I got it.
