Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Galaxy J7
c21johnl
Member

Does anyone know to  make the home screen light up when receiving messages?......its makes a sound but doesn't turn on the screen....

Labels (1)
0 Likes
Re: Galaxy J7
yeseniav_vzw
Verizon Employee

c21johnl, we want to make sure that your Home screen does light up when you get a new Message. Please go into Settings > Notifications > click on the Messages application. Please ensure that you have the Notification button turned on. Let us know if this helps.

YeseniaV_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: Galaxy J7
c21johnl
Member

Checked that setting, it was correct.....when I get a call it comes on, but not when I receive a text message.....

John [Removed]

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

0 Likes