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Garbled Broken Up Connection
moonstruck
Member

I'm having a problem with garbled connection. I can hear others fine but they only hear garbled broken up parts of my conversation. Anyone else using their verizon phone in my house does not experience this problem!
I thought it must be my phone so I upgraded and after getting my new phone set up yesterday, I still have this problem!

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Re: Garbled Broken Up Connection
Penguinmomx4
Member

Yep, Same problem but we are not receiving or being able to make calls unless we use WIFI only. We are in Vancouver, WA 98684. So I will not buy a phone until they fix problem because my phone worked perfect 2-3 days ago. All my family is having the same problem but I am experiencing the worst of it. 

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Re: Garbled Broken Up Connection
vzw_customer_support
Customer Support

Oh, no! Sorry to learn you are having trouble with the calls, moonstruck! Let's take a closer look. What make and model phone do you have? What city and state are you in? -Nikki

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