Garbled Broken Up Connection
moonstruck
Enthusiast - Level 1

I'm having a problem with garbled connection. I can hear others fine but they only hear garbled broken up parts of my conversation. Anyone else using their verizon phone in my house does not experience this problem!
I thought it must be my phone so I upgraded and after getting my new phone set up yesterday, I still have this problem!

Re: Garbled Broken Up Connection
Penguinmomx4
Enthusiast - Level 1

Yep, Same problem but we are not receiving or being able to make calls unless we use WIFI only. We are in Vancouver, WA 98684. So I will not buy a phone until they fix problem because my phone worked perfect 2-3 days ago. All my family is having the same problem but I am experiencing the worst of it. 

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Re: Garbled Broken Up Connection
vzw_customer_support
Customer Service Rep

Oh, no! Sorry to learn you are having trouble with the calls, moonstruck! Let's take a closer look. What make and model phone do you have? What city and state are you in? -Nikki

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