Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Garbled Broken Up Connection

I'm having a problem with garbled connection. I can hear others fine but they only hear garbled broken up parts of my conversation. Anyone else using their verizon phone in my house does not experience this problem!
I thought it must be my phone so I upgraded and after getting my new phone set up yesterday, I still have this problem!

Re: Garbled Broken Up Connection

Yep, Same problem but we are not receiving or being able to make calls unless we use WIFI only. We are in Vancouver, WA 98684. So I will not buy a phone until they fix problem because my phone worked perfect 2-3 days ago. All my family is having the same problem but I am experiencing the worst of it. 

Re: Garbled Broken Up Connection
Customer Support

Oh, no! Sorry to learn you are having trouble with the calls, moonstruck! Let's take a closer look. What make and model phone do you have? What city and state are you in? -Nikki