Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Gmail account stopped syncing on wifi on Galaxy S6 using e-mail App
Anbar6
Member

My gmail account stopped syncing on the wif-fi from the e-mail App on my Samsung Galaxy S6 for the past week. My tablet is still working fine and the Gmail account syncs fine on the S6 when wi-fi is off at my house. If I use the Google Gmail app, I can sync the e-mail on the wi-fi at my house. It seems to be a problem between the wi-fi at my house and the e-mail App on my Galaxy S6. Any suggestions?

Labels (1)
0 Likes
Re: Gmail account stopped syncing on wifi on Galaxy S6 using e-mail App
Ann154
MVP MVP
MVP

Why are you using both the Gmail application and the Email application to sync the Gmail account? Isn't that redundant?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Gmail account stopped syncing on wifi on Galaxy S6 using e-mail App
Anbar6
Member

I want to use my e-mail App only with my Gmail account but since it is not

syncing on the wifi, I have to use the Gmail App as a back-up. What I find

strange is that the Gmail App syncs fine on the wifi but the e-mail App

will only synch at home if I turn off the wifi on my phone. That seems to

rule out a problem with the wifi altogether.

0 Likes
Re: Gmail account stopped syncing on wifi on Galaxy S6 using e-mail App
Ann154
MVP MVP
MVP

Then the server settings for that account is wrong in the Email application.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Gmail account stopped syncing on wifi on Galaxy S6 using e-mail App
Anbar6
Member

The server setting for my Gmail account in the e-mail App is imap.gmail.com

Should it be something different?

0 Likes
Re: Gmail account stopped syncing on wifi on Galaxy S6 using e-mail App
Ann154
MVP MVP
MVP

That's the server path. There is also the ports that are needed whether there is a SSL requirement. You might have to manually set the settings for the account instead allowing the application to automatically configure it.

FYI the Gmail account works better and has more options for syncing in the Gmail application.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Gmail account stopped syncing on wifi on Galaxy S6 using e-mail App
SuzyQ
Sr. Leader
Sr. Leader

Gmail POP Settings

Incoming Mail (POP3) server:pop.gmail.com
Use SSL: Yes
Port: 995
Outgoing Mail (SMTP) server:smtp.gmail.com
Use Authentication: Yes
Port (TLS/STARTTLS): 587
Port (SSL): 465
Account Name:Your email address (e.g. username@gmail.com)
Email Address:Your email address (e.g. username@gmail.com)
Password:Your Gmail password

Though, like Ann, I am puzzled why you don't use the Gmail app, that configures and syncs automatically. 

0 Likes
Re: Gmail account stopped syncing on wifi on Galaxy S6 using e-mail App
Anbar6
Member

If I have imap instead of pop which settings would I use?

0 Likes
Re: Gmail account stopped syncing on wifi on Galaxy S6 using e-mail App
Anbar6
Member

I was able to go through the whole manual setup of the account with the pop

settings but I am still getting an error message saying that the server is

not responding. I wanted to use my e-mail App because it was working before

so I thought I'd fix it but it doesn't look like I am going to be able to...

0 Likes