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Group text messages not showing on receiving end
grantsrc
Member

I know this has been asked but I haven't found a solution so I wanted to start a new thread.

I have an HTC One M9 and use the Verizon Message+ 6.0.6. Whenever I respond to a group text message to Android users on Sprint, the message doesn't show up on their end. I attached an image of what shows on their end. The message doesn't display on the receiving end when sent with either the Message+ app or the stock messaging app.

The weird thing is, this only seems to happen on certain handsets. The image is from a Galaxy S4. Another friend has an HTC One M8 on the Sprint Network and he can see group response from me just fine.

Has anyone figured out a fix for this?

Screenshot_2015-11-29-20-24-53.jpg

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Correct Answers
Re: Group text messages not showing on receiving end
grantsrc
Member

It appears that it's been finally fixed!

Thanks!

View solution in original post

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Re: Group text messages not showing on receiving end
vzw_customer_support
Customer Support

grantsrc, this is definitely an interesting one. Having the ability to text is seriously important as it is how  we stay connected to world nowadays. Help is here to ensure this happens. Let’s get started. Does this issue seem to happen only with Sprint users or has this ever happened with another Verizon Wireless user? Can you view all other group text messages via Messaging + or even the stock text message application?


NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Group text messages not showing on receiving end
grantsrc
Member

It appears to happen only with Sprint users who have Android devices

manufactured by companies other than HTC. I have a HTC handset so don't

know if that's one of the reasons why text messages to a group from me

works on Sprint HTC phones.

I can view everyone's messages that are sent to me. Others cannot see my

responses. I haven't tried starting a conversation to see if those messages

are delivered.

On Wed, Dec 2, 2015 at 11:22 AM, Verizon Wireless Customer Support <

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Re: Group text messages not showing on receiving end
grantsrc
Member

It appears that it's been finally fixed!

Thanks!

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