HELP!?!? Connection issues - phone and data! Note 3
jodyg308
Enthusiast - Level 1

NOTE 3 - I have had little to no service since March 2015 where I had excellent service before. Any ideas? Today I have NO connectivity via phone or 3G/4G ... My phone has been replaced, but I continue to have the same issues. HELP! Any suggestions?

Labels (1)
0 Likes
Re: HELP!?!? Connection issues - phone and data! Note 3
vzw_customer_support
Customer Service Rep
jodyg308,

That certainly is not what we want your experience to be with us! What zipcode are you in? You mentioned your phone being replaced, was it replaced due to this signal issue? Are any of your other services affected, like voice or text?

SandyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes