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HTC 10 Lock screen failed attempts before data is deleted
Nmas123
Member

Hi I want to know if there is an option to disable this because with the screen gestures this can be a really bad thing in your pocket

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Re: HTC 10 Lock screen failed attempts before data is deleted
Ann154
Expert
Expert

They might have changed it on the HTC 10, but I know I couldn't remove it on an HTC One M7.

Try looking in Security > Device Administrators to see if turning off one of the options there helps.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: HTC 10 Lock screen failed attempts before data is deleted
Nmas123
Member

I already did that and the counting is still there and I'm afraid that eventually I'll loose all my data, over and over again

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Re: HTC 10 Lock screen failed attempts before data is deleted
vzw_customer_support
Customer Support

Verizon Wireless is here to help Nmas123. After much research, as a security feature this is not an option on the phone. However, the phone needs to be swiped upward before you put your lock patter in so this is very helpful. I personally use the swipe lock screen because you need to connect 4 dots and I find that harder to happen when in your pocket. Maybe you can give that a try?

Make sure your content is always backed up incase an accident does happen http://vz.to/1JXlXrS .


JorgeO_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: HTC 10 Lock screen failed attempts before data is deleted
Nmas123
Member

I'll try that and let's see if it doesn't happens the same thing that with a pin. Thanks for your help

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