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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Have additional folders in Verizon email. How to get them to display in EMail on Galaxy S7
DHAR8
Member

In Galaxy S7 Email, in addition to Inbox, sent, etc, there is a header for Cusom Folders. How do I enter a new custom folder OR have my existing added Verizon Folders to show?

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Re: Have additional folders in Verizon email. How to get them to display in EMail on Galaxy S7
vzw_customer_support
Customer Support

I would love to assist in any way I can since I also have the same phone as you, DHAR8. I haven't had the opportunity to set up a custom folder just yet so we can do this together.

If you go to the email and select the down arrow where you have inbox, sent, etc. Then select More in the upper right it should give the option to create folder. Select where you want to create a new folder and tap it and then name the new folder.


I hope that is helpful.



TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Have additional folders in Verizon email. How to get them to display in EMail on Galaxy S7
DHAR8
Member

Doesn't work for me. Went to Email ICON, Pressed down arrow which took me to Mailbox showing Inbox, Sent, etc. and a blank area for Custom Folders. Pressed the More button and it simply gives   Show/Hide folders.  No option to create.

Wonder if you had a different display?. 

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Re: Have additional folders in Verizon email. How to get them to display in EMail on Galaxy S7
Ann154
Expert
Expert

How your account is setup on the phone also determines what types and how folders you can access from your account on the phone. There is POP3, IMAP or Exchange account types. I know I have more folder access with an Exchange type then I would with the POP3 type.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Have additional folders in Verizon email. How to get them to display in EMail on Galaxy S7
DHAR8
Member

My Verizon account is POP incoming. It created a problem with my Eudora mail app on my PC. Hate to learn that it has the same impact on my S7.

Sent from my Verizon, Samsung Galaxy smartphone

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