oopz
Newbie

My Lucid will not ring from certain parties and it does not come up on call logs.  All texts work.  Help

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Re: Help
vzw_customer_support
Customer Service Rep

@oopz

I don't want you to lose any of your important calls while using your LG Lucid!

When did this problem begin?  You mentioned your device doesn't sound a ring when receiving calls from certain parties and that it doesn't come up on calls logs.  Can you clarify what you're experiencing when you say it doesn't come up on call logs?

Please try removing and reinserting the 4G SIM Card: http://vz.to/1hSaU2u.  Keep me updated.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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