Which phone model do you have? Tablet model? Does the hotspot work with other devices? Can your phone choose which broadcast frequency to use for the hotspot?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
We want to keep you connected and get your hotspot working the way that it should. When did this start? Did the two devices ever connect?
NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
